FAQs & Policies

What time is breakfast served?
Breakfast is served from 7 am until 10 am. 

How do I make a reservation?
You can either call, email or simply drop by the B&B.  Contact information can be found on the Do Contact Us page. 

How old is the B&B?
The B&B has been in operation since 2005.  Our B&B has been in operation since 2005 under various names such as Mama's B&B and Sandakan B&B.  Now we are known as New Sandakan B&B.

What forms of payment do you accept?
Payment is in Ringgit Malaysia cash.  Payment by PayPal and Western Union are also accepted.

Any laundry service?
Laundry service is provided upon request with minimal charge.

Any taxi service?
Taxi service is available upon request.

Is there anything else I need to know?
Parking space available.
Key deposit is RM20.
Gate is locked at 12 midnight for security purpose.
Check out time is 12 noon.